Privacy
Policy

This privacy policy outlines the policy of CAPFINEX LLC regarding data collected, used, and processed through the following websites and their subdomains:

• https://capfinex.com/
• https://capfinex.io/

Before providing any information about yourself, please carefully read the following information to understand how we will handle this information.

By using our website, you agree to the terms and conditions of this privacy policy. If the user does not agree with the terms of the privacy policy, the use of the website should be immediately discontinued.

1. Confidentiality

Our company takes the protection of our customers’ privacy very seriously. We comply with all applicable data protection laws and standards to ensure the security of your personal information.

We take security measures to protect your information from unauthorized access, alteration, disclosure or destruction. We also take security measures to protect against computer attacks and unauthorized access to our systems.

2. Purposes of personal data processing

The personal information we request and collect includes your name, email address, phone number and/or messenger login (Skype, Telegram). This information is used to process your requests and to communicate with you. We may also use your information to send you promotional materials and newsletters if you give us your consent to do so.

This information helps us improve the quality of our services and inform you about our new products, services and promotional offers that may be of interest to you.

We may use your email address and other contacts without requesting and obtaining separate consent for sending administrative messages, such as significant software updates, customer service, resolving issues related to copyright infringement or defamation.

3. Principles of data processing

All personal data:

• is processed legally, impartially, and only for specific purposes;
• is kept no longer than necessary for achieving the data processing objectives;
• is accurate and reliable;
• is processed in accordance with the rights of the individual (data subject);
• is stored in a secure location and subject to appropriate security measures.

4. Personal data collected by us

We may collect and process the following personal data via feedback form, support chat, and Cookies:

• Name;
• Surname;
• Email address;
• Phone number;
• Username (Skype, Telegram);
• IP address;
• Device identifier;
• Log files;
• Cookies.

5. Disclosure of information

Our company may disclose your personal information to third parties in the following cases:

• With customer consent: we may disclose your personal information to third parties only after obtaining your consent;
• To perform a contract: we may disclose your personal information to third parties that assist us in fulfilling our obligations under a contract with you;
• In accordance with the law: we may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights or property or to protect the life, health, or safety of others;
• In case of sale or transfer of business: in the event of a sale or transfer of our business or a portion of it, we may disclose your personal information to the buyer or receiving party for the continued provision of services.

We do not sell or transfer your personal information to third parties for their marketing purposes without your consent.

If we plan to disclose your personal information to third parties for any other reasons, we will notify you of this and give you the opportunity to opt out of such disclosure.

6. Security

We take security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Using certified and trusted data storage services to store customer personal information;
• Using encryption to protect information during transmission and storage;
• Restricting access to personal information to only those employees and partners who need it to perform their job;
• Regularly updating and monitoring our security systems to detect and prevent computer attacks.

We also collaborate with leading data security providers to secure our systems and data against cyber threats. We also take measures to ensure compliance with all applicable data protection laws and standards.

While we take all necessary security measures, no form of technology or security measure can be 100% protected from unauthorized access or errors. Therefore, we ask you to be cautious and responsible when using the internet and protecting your personal information.

7. Changes to the Privacy Policy

If you have any questions about our privacy policy or if you want to update or change your personal information, please contact us.

We may update our privacy policy from time to time, so we recommend checking this page regularly for updates. If we make significant changes to our privacy policy, we will notify you so that you can always be aware of how we protect your personal information and how you can manage this information.